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STORE POLICY

Customer Care

At Katt Panic Makeup Artistry and Katt Eye Lashes, we are committed to providing exceptional customer care to ensure your shopping experience is as smooth and enjoyable as possible. If you have any questions or need assistance, please refer to the following information:

Frequently Asked Questions

Before contacting us, you may find answers to common questions in our FAQs section. Browse through topics such as:
 

  • Product Information: Learn more about our Katt Eye Lashes and other makeup products, including ingredients, usage, and care instructions.
     

  • Ordering: Find details on how to place an order, track your shipment, and manage your account.
     

  • Shipping and Delivery: Get information on shipping methods, delivery times, and shipping fees.
     

  • Returns and Exchanges: Review our return policy and learn how to initiate returns or exchanges.
     

  • Payment: Explore our accepted payment methods and payment-related inquiries.

Order Status

To check the status of your order, log in to your account and visit the "Order History" section. Here, you can view order details, track shipments, and access invoices.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If you're not happy with a product or if it arrived damaged or defective, please review our returns and exchanges policy for instructions on how to proceed.

Shipping and Delivery

We offer reliable and efficient shipping options to ensure your order reaches you promptly. For more information on shipping times, methods, and fees, please visit our Shipping and Delivery page.

Privacy and Security

Your privacy and the security of your personal information are of utmost importance to us. Learn about our privacy policy and the measures we take to protect your data in our Privacy and Security section.

Contact Us

Should you have any questions, concerns, or feedback, please do not hesitate to get in touch with our customer care team. We are here to assist you and make your shopping experience delightful.

Thank you for choosing Katt Panic Makeup Artistry and Katt Eye Lashes for your makeup needs. We appreciate your trust in our products and services.

Wholesale Inquiries

Wholesale inquiries are warmly welcomed at Katt Eye Lashes.  We appreciate your interest in partnering with us to distribute our high-quality Katt Eye Lashes and other makeup products. We understand the unique needs of our wholesale clients, and our dedicated team is ready to assist you in every step of the process.

 

Whether you're looking to stock your retail store, beauty salon, or e-commerce platform, we offer competitive pricing, bulk ordering options, and excellent customer support to ensure a seamless wholesale experience. Please reach out to our wholesale department, and we'll be delighted to discuss the details of our partnership and provide you with all the information you need to get started. Thank you for considering Katt Eye Lashes  for your wholesale makeup needs.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

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